Privacy Policy
Last Updated: October 13, 2026
At iznori, we recognize the importance of protecting your personal information and maintaining transparency in our data handling practices. This Privacy Notice explains how we collect, use, share, and safeguard information when you visit our online store, browse our pet product collections, including Outdoor, Interactive Play, and Daily Care, or make a purchase through our website.
1. Information We Collect
To support our online shopping services and provide an efficient customer experience, we may collect the following categories of information:
- Personal Information: When you place an order, register an account, or contact our support team, we may collect your name, shipping address, email address, phone number, and other information necessary to process your request.
- Payment Information: Purchases are handled through authorized third-party payment processors. We do not ordinarily store complete payment card numbers or card security codes directly in our store systems.
- Technical and Usage Information: When you interact with our website, certain information may be collected automatically, including your IP address, browser settings, device type, visited pages, and browsing activities through cookies or similar technologies.
2. How We Use Your Information
The personal information collected through Iznori may be processed for legitimate operational and customer service purposes, including:
- Order Management: To confirm purchases, process payments, arrange shipment of pet products, and provide order status or delivery updates.
- Store Improvement: To understand customer preferences, evaluate website performance, and improve the shopping experience across our Outdoor, Interactive Play, and Daily Care collections.
- Customer Communications: To send purchase confirmations, shipping notifications, and service-related messages, as well as promotional emails or product announcements where permitted by applicable law.
- Fraud Prevention: To identify potentially unauthorized transactions, protect customer accounts, and maintain the security and reliability of our online platform.
3. Personal Information Security
We take reasonable technical and organizational precautions to help prevent unauthorized access, disclosure, alteration, or misuse of personal information.
- Secure Data Transmission: Our website uses applicable encryption technologies, such as SSL/TLS, to help protect information transmitted between customers and our online services.
- Authorized Access: Access to personal data is limited to personnel and service providers who require the information to perform relevant business functions, subject to appropriate confidentiality and security requirements.
- Payment Protection: Payment transactions are processed by external payment providers responsible for maintaining applicable security controls, including PCI-DSS standards where required.
4. Third-Party Services & Advertising
Iznori does not intend to sell customer personal information directly in exchange for monetary payment. However, certain information may be shared with service providers, advertising networks, and analytics partners when necessary to operate our website, fulfill orders, or support marketing activities.
- Marketing and Analytics Providers: We may use external platforms to understand website traffic, evaluate advertising results, and present relevant promotional content. These providers may process information according to their applicable privacy policies and contractual arrangements.
- AppLovin: May be used to support digital advertising, campaign analytics, and conversion measurement.
- Meta Platforms: May support social media advertising, audience engagement, and advertising performance analysis.
- Google Services: May be used for website analytics, search-related services, digital advertising, and campaign effectiveness tracking.
The use of these services depends on the integrations enabled on our website and applicable privacy requirements.
5. Cookies & Similar Technologies
Our website may use cookies, pixels, and related tracking technologies to improve functionality and understand how visitors interact with our store. These technologies may help us:
- Maintain shopping cart contents and remember certain browsing preferences.
- Collect website traffic information and evaluate customer navigation patterns.
- Measure advertising effectiveness and support relevant marketing activities through approved third-party services.
Please Note: You can manage or disable certain cookies through your browser settings or available website privacy controls. Restricting essential cookies may affect the functionality of some shopping features.
6. Children's Privacy
Iznori is intended for general consumers purchasing pet products and is not specifically directed toward children under the age of 13. We do not knowingly request or collect personal information from children under 13 without appropriate authorization.
If we discover that personal information has been collected from a child in circumstances prohibited by applicable law, we will take reasonable steps to remove that information from our records.
7. California Online Privacy Protection Act (CalOPPA)
Where applicable, Iznori seeks to maintain transparency regarding the collection, processing, and handling of personal information.
- Visitors may explore available pet products and browse our website without creating a registered customer account.
- Our Privacy Notice is accessible through an appropriate link on our website.
- We address applicable browser privacy preferences and tracking-related requests in accordance with relevant legal requirements and our available technical capabilities.
8. European Privacy Rights (GDPR)
Customers located in the European Economic Area (EEA), or other regions where similar data protection laws apply, may have specific rights concerning the processing of their personal information.
Subject to applicable legal conditions, these rights may include:
- Requesting access to personal information we maintain.
- Requesting correction of inaccurate or incomplete information.
- Requesting deletion of personal data in qualifying circumstances.
- Requesting restrictions on certain processing activities.
- Objecting to certain uses of personal information or requesting data portability where applicable.
Where GDPR applies, personal information is processed on an appropriate legal basis, which may include contractual necessity, legal obligations, legitimate interests, or consent, depending on the purpose of processing.
To submit a privacy-related request, please contact us at support@iznori.com. We will review and respond to requests in accordance with applicable requirements.
9. California Consumer Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have additional rights regarding your personal information under the California Consumer Privacy Act and the California Privacy Rights Act, where these laws apply to our business.
- Right to Know: You may request details about the categories of personal information collected, the purposes for which it is used, and the parties with whom it may be disclosed.
- Right to Delete or Correct: You may request deletion of certain personal information or correction of inaccurate records, subject to applicable legal exceptions.
- Right to Opt Out: Certain disclosures of personal data to advertising or analytics providers may constitute a "sale" or "sharing" under California law, even where no monetary payment is involved. Where applicable, you may request to opt out of such activities.
- Right to Non-Discrimination: We will not unlawfully discriminate against customers for exercising their applicable privacy rights.
Privacy requests may be submitted through support@iznori.com or other privacy controls made available on our website.
10. Security Incident Response
If an incident occurs that may compromise personal information, Iznori will assess the circumstances and take appropriate steps to address the issue in accordance with applicable laws and regulations.
- Customers affected by a qualifying data security incident will be notified when legally required.
- Where necessary, additional notifications or relevant information may be communicated through our website, email, or other suitable channels.
We aim to respond to identified security concerns responsibly and take reasonable measures to reduce potential risks.
11. Marketing Emails & Communication Preferences
Iznori respects customer communication preferences and seeks to follow applicable commercial email and anti-spam regulations.
- Promotional emails are intended to include accurate sender information and subject lines that reflect their content.
- Marketing communications provide an available unsubscribe option so recipients can discontinue future promotional emails.
- Requests to unsubscribe are handled within the timeframes required by applicable regulations.
Please note that opting out of marketing messages will not necessarily prevent essential transactional communications related to existing orders or customer service requests.
12. Contact Information
If you have questions about this Privacy Notice, wish to learn more about our information handling practices, or would like to exercise your applicable privacy rights, please contact us using the following details:
- Brand Name: Iznori
- Operating Company: SwiftGoal LLC
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Business Address: 525 S Broadway
Los Angeles CA 90013
US - Support Email: support@iznori.com
- Customer Service Phone: +1 678-571-6082