Terms of Use
Effective Date: October 13, 2026
Welcome to Iznori, an online store offering thoughtfully selected pet products through our Outdoor, Interactive Play, and Daily Care collections.
These Terms of Use establish the rules and conditions governing access to and use of the Iznori website and its related online services (collectively referred to as the "Site"). Purchases made through our store are also subject to our separate Terms of Purchase and other applicable store policies.
By accessing, browsing, creating an account, or making purchases through our Site, you acknowledge and agree to comply with these Terms. If you disagree with any provision, please discontinue your use of the website.
1. Accuracy of Customer Information
When submitting information through the Iznori website, you agree to provide complete, accurate, and up-to-date details, including your name, contact information, billing details, and delivery address.
You are responsible for ensuring that the information associated with your account or purchase remains correct. If your personal or shipping details change, please update them promptly or contact our customer support team for assistance.
2. Privacy & Personal Information
Iznori respects the privacy of its customers and takes reasonable measures to protect personal information collected through our website.
The collection, processing, storage, and disclosure of personal information are described in our separate Privacy Notice. When you use our website, submit inquiries, or communicate with our customer service representatives, your information may be processed for legitimate business purposes in accordance with that notice and applicable privacy laws.
We encourage you to review our Privacy Notice to better understand how your information is handled.
3. Intellectual Property & Website Usage
Unless otherwise indicated, the content presented on the Iznori website, including product photographs, written descriptions, brand identifiers, graphics, illustrations, audio materials, and website design elements, is owned by or licensed to the operating entity of Iznori.
Such materials may be protected by applicable copyright, trademark, and other intellectual property regulations.
We grant visitors a limited, revocable, non-exclusive, and non-transferable right to access and use our Site for personal shopping and other lawful, non-commercial activities.
Without prior written permission, you may not:
- Reproduce, distribute, modify, or commercially exploit website content, product images, or other protected materials.
- Copy substantial portions of our website layout or use framing techniques to reproduce our storefront for unauthorized commercial purposes.
- Upload or transmit malicious software, viruses, harmful code, or other materials that could compromise website security.
- Use unauthorized automated systems, scraping tools, or data extraction software to collect product listings, customer information, or other website data.
- Engage in activities that place excessive demands on our systems or interfere with the website's normal operation.
Iznori may suspend or restrict access to the Site when reasonably necessary to address violations of these Terms or applicable legal requirements.
4. Customer Reviews & Submitted Content
Customers may have opportunities to submit product reviews, feedback, photographs, or other content relating to their experiences with Iznori pet products.
By submitting content, you confirm that you have the necessary rights to share it and that your contribution does not violate applicable laws or the rights of other individuals or organizations.
You agree not to submit material that is misleading, defamatory, abusive, fraudulent, unlawful, or infringes the intellectual property rights of third parties.
When you voluntarily publish content through our Site, you grant Iznori a non-exclusive, worldwide, royalty-free license to reproduce, display, distribute, and adapt that material for purposes reasonably connected with operating, improving, and promoting our business, subject to applicable law.
5. External Websites & Third-Party Services
Our website may contain links to independent websites, payment providers, delivery services, or other third-party platforms for customer convenience.
These external services are operated independently, and Iznori does not control their content, availability, security practices, or privacy policies.
When visiting a third-party website, you are responsible for reviewing the terms and policies established by the relevant service provider. We are not responsible for the independent actions or practices of third parties, except where liability is imposed by applicable law.
6. Website Availability & Warranty Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE IZNORI WEBSITE AND ITS RELATED ONLINE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
EXCEPT WHERE OTHERWISE REQUIRED BY LAW, WE MAKE NO GUARANTEE THAT OUR WEBSITE WILL OPERATE WITHOUT INTERRUPTION, TECHNICAL ERRORS, SECURITY VULNERABILITIES, OR TEMPORARY SERVICE DISRUPTIONS.
WE DISCLAIM IMPLIED WARRANTIES RELATING TO WEBSITE FUNCTIONALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT TO THE EXTENT SUCH DISCLAIMERS ARE LEGALLY PERMITTED.
NOTHING IN THIS SECTION EXCLUDES WARRANTIES OR CONSUMER RIGHTS THAT CANNOT LAWFULLY BE RESTRICTED.
7. Limitation of Liability
TO THE FULLEST EXTENT ALLOWED UNDER APPLICABLE LAW, IZNORI, ITS OPERATING ENTITY, EMPLOYEES, REPRESENTATIVES, AND AUTHORIZED SERVICE PROVIDERS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM:
- (A) Temporary website outages, technical malfunctions, or interruptions of online services.
- (B) The purchase or use of pet products offered through our Outdoor, Interactive Play, or Daily Care collections.
- (C) Unauthorized third-party security incidents that occur beyond our reasonable control.
- (D) Network failures, communication disruptions, or other technical issues affecting website accessibility.
THESE LIMITATIONS APPLY ONLY TO THE EXTENT PERMITTED BY LAW AND DO NOT RESTRICT LIABILITY OR STATUTORY CONSUMER REMEDIES THAT CANNOT LEGALLY BE EXCLUDED.
8. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless iznori and its operating entity against reasonable third-party claims, liabilities, losses, and legal expenses directly resulting from your material violation of these Terms, unlawful use of the Site, fraudulent activities, or infringement of another party's intellectual property rights.
This provision does not require you to assume responsibility for losses caused by our own unlawful conduct or negligence where such responsibility cannot legally be transferred.
9. Electronic Communications & Notices
By interacting with our website or contacting our customer service team, you acknowledge that certain communications may be delivered electronically, including order confirmations, service notifications, policy updates, and other transaction-related information.
Where permitted by law, electronic communications may satisfy applicable requirements for written notices or disclosures.
Marketing messages will be managed in accordance with our Privacy Notice and applicable communication preferences.
10. Intellectual Property Infringement Reports
Iznori respects the intellectual property rights of creators, businesses, and other rights holders.
If you believe that copyrighted material belonging to you has been reproduced or displayed on our website without proper authorization, please submit a written notice to our customer support team containing:
- Your physical or valid electronic signature.
- A description of the copyrighted material involved and the URL identifying the allegedly infringing content.
- Your contact information, including your mailing address, telephone number, and email address.
- A statement explaining your good-faith belief that the disputed use has not been authorized by the copyright owner, an authorized representative, or applicable law.
We will review properly submitted notices and take appropriate action in accordance with applicable intellectual property requirements.
11. Events Beyond Reasonable Control
Iznori will not be responsible for delays or failures in fulfilling obligations under these Terms when such circumstances arise from events outside our reasonable control, to the extent permitted by applicable law.
These events may include natural disasters, severe weather conditions, public health emergencies, labor disputes, government restrictions, transportation interruptions, or significant international supply chain disruptions.
Where such circumstances affect an order or service, we will make reasonable efforts to communicate relevant information and address the situation in accordance with applicable consumer protection requirements.
12. Ownership & Risk During Delivery
The transfer of ownership and responsibility for loss or damage to purchased pet products will be determined by the applicable shipping arrangements, contractual obligations, and mandatory consumer protection laws.
Additional information regarding order fulfillment, shipping procedures, and delivery responsibilities is available in our Shipping Policy.
Nothing in this section is intended to remove or limit legal rights available to consumers when goods are lost, damaged, or not delivered as required by applicable law.
13. Governing Law & Dispute Resolution
These Terms of Use and activities conducted through the Iznori website shall be interpreted in accordance with the laws applicable to the registered operating entity and its online business activities.
Any disputes related to access to the Site, use of its services, or associated retail transactions will be addressed according to applicable legal procedures and enforceable contractual provisions.
These Terms do not override mandatory consumer protection rights available to customers under the laws of their respective jurisdictions.
14. Severability & Assignment
If any provision of these Terms is determined by a competent court or authority to be invalid, unlawful, or unenforceable, that provision will be limited or removed only to the extent necessary.
The remaining provisions will continue to apply and remain enforceable where legally permitted.
You may not transfer your rights or obligations under these Terms without our prior written approval where such restrictions are legally valid. Iznori may assign or delegate its contractual rights and responsibilities when permitted by applicable law, without affecting mandatory customer protections.
15. Entire Agreement
These Terms of Use, together with our Terms of Purchase, Privacy Notice, Shipping Policy, Return Policy, and any other expressly incorporated policies, form the applicable agreement between you and the operating entity of Iznori regarding your use of the Site and related transactions.
To the extent permitted by law, these documents supersede previous communications or representations concerning the same subject matter.
Nothing in this agreement limits statutory rights that cannot lawfully be excluded or modified.
16. Contact Information
If you have questions regarding these Terms of Use, website access, customer accounts, or other related matters, please contact our customer support team using the details below:
- Brand Name: Iznori
- Operating Company: SwiftGoal LLC
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Registered Business Address: 525 S Broadway
Los Angeles CA 90013
US - Customer Support Email: support@iznori.com
- Customer Service Phone: +1 678-571-6082